Managing Crisis …
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To be a successful leader, you need to be able to cope with the stress and demands that a crisis may bring, and be able to lead and motivate the team to alleviate a major problem for the company.
It is not enough to have managers who have exceptional day to day skills - they must be able to set standards and inspire the team to reach them. An effective leader should also know the art of delegation and he must be seen as a trouble shooter, someone who is always there to put fires out when they arise, and to deal with them before they get out of control.
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INTRODUCTION
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Effective Crisis Management is achieved through the following 3 areas, firstly Maintaining Organisational Integrity, secondly putting Contingency Plans into operation and thirdly being able to put out small fires without making a large one. These will together generate productivity for the benefit of the organisation.
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WHO SHOULD ATTEND
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Managers from all levels of the organisation who are responsible for leading, motivating and controlling people and who will be invaluable during a crisis. This course is also highly suitable for executives who are about to assume a “a role with delegation responsibility” for the first time.
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WHAT WILL THEY LEARN
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Your managers will strive to be more decisive and be able to cope more effectively in times of a crisis. They will also be able to put full contingency plans into operation within your company to avoid any major problems in the future. Participants will learn:-
- how to develop and maintain personal authority during a crisis
- how to set clear Crisis Contingency plans
- the power of preventative medicine rather than cure
- the fatal error - condoning incompetence during a crisis
- how to Build a Successful Crisis Management Team
- how to improve problem solving, decision making and delegation skills
from three crisis mgmt experts who have wide experience of crisis mgmt
- how to deal a real life crisis within your own organization in a role play situation
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METHODOLOGY
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Participants will be expected to participate fully in all course projects.
- Course Leader Presentation
- Motivational seminars, small group case studies, role plays, individual exercises and practical leadership projects
- Comprehensive course manual for use during and as a reference.
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