Course Leaders
- Alan Chan
- Alistair King
- Anne Munro
- Christopher Wong
- Cynthia Jonas
- Daniel Chew Seng Choon
- Manjit Kaur
- Richard Kumar
- Roberta Cava
- Sherina Ng
- Vivian Chong
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Richard Kumar , Mr
( Malaysian )
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Mr. Richard Kumar is an established management technical and management consultant with more than 20 years of hands-on operations, services and manufacturing best practice experience. He began his career in a bank and later joined the manufacturing and facility management industries. His past working experience as Operations Director, Operations Senior Manager, Production Manager and Training Manager for multinational companies has exposed him extensively in the fields of operations, production management and human resource management, quality management systems and project management.
He has worked with all levels of people to design and successfully implement company wide continuous improvement initiatives through implementing various systems, tools and training programs. His rich experience and knowledge in the areas of Productivity Improvement Techniques, Performance Management System, Customer Service, Change Management, Leadership Development, Structured On Job Training, Project Management, Work Based Competency Plan, Mentoring (Mentor-Mentee), Waste Management Techniques, Training Measurement and Quality Management System has taken him to Singapore, Indonesia, Brunei , Australia and Thailand.
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